Is your in-house IT department spending too much time dealing with non-technical tasks such as troubleshooting a printer?

It’s estimated that 40 to 60 percent of IT help desk calls are print related. This means that your IT staff is not able to give their full attention to mission critical priorities, such as revenue generation, customer acquisition and driving operational efficiencies.

One way to take the burden of print-related issues off of your IT department and get a better handle on print costs is to work with a Managed Print Services provider.

Here are four immediate benefits that your company will realize by partnering with a Managed Print Services provider:

  1. Clear understanding of printing costs – Surprisingly, 90 percent of North American companies don’t have a clear understanding of what they spend annually on printing costs. This is alarming, especially considering that printing is typically the third largest office expense behind rent and payroll. Managed Print Services can give you an exact breakdown of your printing costs, right down to the cost of operating each device within your printing fleet. You can also use data such as monthly usage reports to more accurately track your print environment over time.
  1. Automated troubleshooting – When partnering with a Managed Print Services provider, your everyday printing issues (low toner, etc) are proactively addressed. For example, when your printer’s toner is low your provider will automatically be notified and new toner will be shipped to your office before the printer is out of commission.
  1. One invoice for all of your printing costs – Did you know that most businesses underestimate their printing costs by as much as 50 percent? Being able to forecast your company’s future spending on printing is much easier and accurate when you have one invoice.  A Managed Print Services provider bills on a cost-per-page basis which includes expenses like toner and maintenance.
  1. More time to focus on revenue generating tasks – When your IT department is not constantly tasked with correcting non-technical print-related issues, they’ll be able to focus on more strategic tasks that make a positive contribution to your organization.

If you’re wondering whether Managed Print Services is right for your business, please contact us for a free print assessment.

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